[1] - First go here: https://www.kfc.com/ ( if your from a different country type kfc then your country UK, Canada, Other) [2] - Scroll down to the very bottom of the page and select "Contact Us": https://ibb.co/b3Ssjf9 [3] - Then check "Restaurant" & check "N/A" then select all Restaurant Information, ( state, city, restaurant ) make sure to fill out all the right credentials. [4] - Then when your at "YOUR VISIT" put 2 days earlier than your current date. ex: Today: 27th, so you ordered on the 25th [5] - Now when your at "SHARE YOUR EXPERIENCE" just write this ( make it different, change the problem, name and date, don't use the exact thing: "I was in KFC ( the kfc in your location ) and me, my wife and 2 kids in the car went through the drivethru, when we ordered the family bucket ( bucket or meal you chose ) then rushed straight home to eat it. But there where 3 long black hairs going through the chicken and chips we near been sick and for my kids to experience this and im very disappointed, we've been going to KFC for years now, and this to happen is a disgrace. After we brought the KFC back to the store they said they didn't want to do anything about it and said i have to contact KFC on the website, so here i am contacting you and i am disgusted at the moment due to this. This happened 2 days ago and i'm only getting the chance to contact yours now, Wasted my money on nothing. Again thanks." [6] - Now in 1-2 days later they will send you an email stating this: https://ibb.co/Q9T10vK